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Wecom Enterprise Platform

Deeply integrate with the WeChat ecosystem, serving as a full-stack tool from internal organizational collaboration to external customer operationsBy fully integrating CRM, CDP, and business system capabilities, it provides brands with core values such as omni-channel customer insights, precise task guidance, and dynamic data empowerment, helping to build a standardized, replicable, and quantifiable terminal operation system.

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Connect front-end operations with back-end data to build an intelligent
growth system that integrates people, groups, and environments.

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Core Features

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    Intelligent multi-dimensional task management

    The system recommends communication strategies based on customer profiles and automatically pushes daily tasks to sales associates (such as member care and promotion follow-up). Real-time data dashboards display performance, conversion rates, and member assets, facilitating precise execution and improving efficiency and sales conversion.

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    Precise customer outreach

    Based on user profiles and behavioral tags, it intelligently identifies VIPs, potential customers, and dormant customers, matching them with personalized communication strategies. Built-in SOPs automatically send holiday greetings and event notifications, ensuring efficient outreach and improving interaction rates and repeat purchases.

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    Community Operation Automation

    Quickly build customer communities using WeChat Work, with real-time monitoring of group data dashboards to track interaction and conversion. Equipped with a unified script library and compliance management, it ensures brand consistency and enables scalable, personalized community operations.

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    Global Data Decision Center

    The visual dashboard integrates core metrics such as employee productivity, conversion rate, and user activity, supporting multi-level analysis. It automatically generates in-depth insights such as member asset trends and activity ROI, supplemented by hierarchical access control to facilitate intelligent management and scientific decision-making.

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Lianwei Advantages

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    Seamless integration of ecology

    It deeply integrates with the WeChat user ecosystem, providing a full-link solution from customer contact to community operation, while also supporting seamless integration with service systems such as CRM, CDP, and PIM to achieve data interoperability and process collaboration.

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    Customer resources are passed on without loss.

    It supports one-click transfer of complete information such as customer resources, historical communication records, and member tags, without requiring repeated confirmation and authorization from customers. Batch allocation and access control ensure that customer assets belong to the enterprise, guaranteeing the stability and sustainability of private domain operations.

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    Operational Efficiency Improvement Assistant

    Headquarters can issue tasks with a single click, automatically matching them to stores/sales staff and setting deadlines. Tasks are synchronized to the WeChat Workbench, linking products and customer profiles to reduce communication costs. Milestone reminders and incomplete alerts ensure efficient execution and effective policy implementation.

Client Industries