Omnichannel order fulfillment and inventory management platform for international luxury brands

Client Profile

As an international luxury brand offering luxury footwear, apparel and leather goods, it operates multiple offline stores.  It has stringent requirements for replenishment and inventory management across different regions and stores, and aims to address the shortcomings in historical order fulfillment and inventory management.

Customer needs

The microservice platform design based on Domain-Driven Design needs to meet the principles of future business channel expansion and functional scalability, and customize an exclusive OMS system..

Business pain points

1. Lack of a unified order management platform;

2. Lack of B2B order replenishment and return processes;

3. The system lacks flexibility;

4. It cannot be integrated with third-party or internal B2CWMS systems.
   

Value gain

1. Integrate the currently fragmented channel and department management to provide a unified management platform;

2. Develop a more comprehensive inventory management system and introduce automated inventory management;

3. Establish flexible endpoints for integration with future channels and core enterprise solutions;

4. Complete system integration to achieve omnichannel order fulfillment and delivery.